If you have any Serial ports, remove them.There’s no need for the Floppy drive so remove it.The important part is to make sure ISO file is not configured. Before using View Administrator to create a pool, ensure the CD/DVD drive points to Client Device and is not Connected.When building the master virtual desktop, you will probably boot from an ISO.The master virtual desktop should be configured with a VMXNET 3 network adapter.Make sure the virtual desktop is using a SCSI controller.

For New Hard disk, consider setting Thin provision.See System Requirements for Real-Time Audio-Video at VMware Docs. When using Microsoft Teams with Real-Time Audio-Video (RTAV), VMware recommends that the virtual desktop have a minimum of 4vCPU and 4 GB RAM.vCPUs, memory size, network label) specified on the master virtual desktop. The virtual desktop pools will use the same hardware specs (e.g.Lieven D’hoore has a desktop VM build checklist at VMware Horizon View – Windows 10 Golden Image Creation Updated Install DEM Agent section for DEM 9.11.2020 Mar 18 – updated Install Horizon Agent for Horizon Agent 7.12.2020 Apr 3 – VMware OS Optimization Tool updated April 2020.2020 Jun 5 – updated download links for Horizon 7.10.2 (ESB).2020 Jun 5- Antivirus – added link to Interoperability of VMware Carbon Black and Horizon (79180).2020 July 2 – Install Horizon Agent – added info from VMware 78434 Performance issues for Horizon 7 when using VMware VMTools 11.x.Updated Install DEM Agent section for DEM 2009 (aka 10.1).2020 Oct 16 – updated Install Horizon Agent for Horizon Agent 7.13.2020 Oct 24 – updated download links for Horizon 7.10.3 (ESB).2021 May 27 – updated Install Horizon Agent for Horizon Agent 7.13.1.2021 May 29 – Apps – added list of special installers for VDI.2021 July 16 – Updated Install DEM Agent section for DEM 2106 (aka 10.3).2022 Mar 11 – updated Install Horizon Agent for Horizon Agent 7.13.2.Updated Install DEM Agent section for DEM 2212 (aka 10.8).2023 Mar 21 – updated Install Horizon Agent for Horizon Agent 7.13.3.Dynamic Environment Manager (DEM) Agent Installation/Upgrade.This post applies to all VMware Horizon 7 versions including 7.13.3 (ESB). There’s a separate article for RDS Session Host. Use this post to build a virtual desktop that will be used as the parent image or source image for additional virtual desktops.

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