Try to set it to 'Ask me every time' and see what options you're shown when you connect the camera. I'm quite sure the Dropbox option was set by installing Dropbox, I don't believe Microsoft favors its upon its own OneDrive. I hope someone can help me with this because I am getting crazy with annoyance and my fun of shooting photo's is really suffering. But they neither phoned or emailed me back.ĭoes anyone know if there are windows settings that have been changed by an update that need to be changed?ĭid anyone have these kind of problems before and found a way to solve it? Does not work (2x)Ģ I have called the danish telephone help-desk who could not help after a 20 minute discussion, but promised to forward it to their specialists.

Things I have tried to solve the problem:ġ I have downloaded the latest version of eos utility, and installed it. No problem connecting the WIFI but the second step EOS utility will not see/recognise the camera. I have tried to connect the camera via WIFI same problem. So this shows there is some kind of software error with either windows 10 or the canon EOS utility. However, when I hook them up by cable windows 10 recognizes both cameras by name and allows to browse the flash ram cards. Now in the beginning of September it suddenly stopped recognising BOTH my camera's, showing it is not a camera hardware problem. I have been using EOS utility since i build this windows 10 PC (32 GB ram 8 GB video card, a few SSDs + HD, and a dedicated 4 GB HD for photo's) in April.

Canon utility for windows 10